Cutting through the clutter in retail strategy, retail technology, and executive leadership.

Welcome to The Retail Razor Show—your go-to podcast for bold strategic insights and real-world innovation in the retail industry. We spotlight the trends transforming retail, from AI-powered solutions and retail media networks to the human connection that drives exceptional customer experience and maximizes employee satisfaction. Hosted by RETHINK Retail Top Retail Expert, Thinkers360 Top Thought Leader and one of NRF’s 2025 Retail Voices, Ricardo Belmar, and RETHINK Retail Top Retail Expert and retail tech startup founder, Casey Golden.

Episodes feature:

⦿ Executive leaders from top retail brands

⦿ Influential industry analysts and retail strategists

⦿ Startup founders driving innovation in retail technology

⦿ Case studies of successful retail tech deployments

⦿ Straight talk on strategy and innovation

Whether you’re a retail executive, frontline store team leader, tech innovator, product junkie, or customer experience champion, this show delivers actionable strategies to help you lead your business and your teams with clarity, adopt emerging technologies, and stay ahead in a constantly evolving retail industry.

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Now in its sixth season, The Retail Razor Show is part of the Retail Razor Podcast Network.

Stay sharp. Stay human. Stay ahead.

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About your hosts.

Ricardo Belmar is an NRF Top Retail Voice for 2025 & a RETHINK Retail Top Retail Expert from 2021 – 2026. Thinkers 360 has named him a Top 10 Retail, a Top 25 AGI & Careers, a Top 50 Agentic AI & Management, & a Top 100 Digital Transformation & Transformation Thought Leader, plus a Top Digital Voice for 2024 & 2025. He is an advisory council member at George Mason University’s Center for Retail Transformation and the Retail Cloud Alliance. He was most recently the director partner marketing for retail & consumer goods in the Americas at Microsoft.

Casey Golden, is the North America Leader for Retail & Consumer Goods at CI&T, and CEO of Luxlock. She is, a RETHINK Retail Top Retail Expert from 2023 - 2026, and a Retail Cloud Alliance advisory council member. After a career on the fashion and supply chain technology side of the business, Casey is obsessed with the customer relationship between the brand and the consumer and is slaying franken-stacks and building retail tech!

customer experience

What Is the New Thing Gap - A New York Times Editor on What Retail Deleted