All Podcast Episodes From Our Network

S6E9 Mark Ryski on why stores convert up to 70% of store traffic while online only converts 3% and Amazon only 10%. 77% of shoppers who walked out of a big box store without buying told exit interviewers they came in to buy. They couldn't find help, wouldn't wait in line, and left empty-handed. Mark Ryski has sp...

S2E10 NRA Chief Economist Dr. Chad Moutray on the 2026 restaurant labor market, 122% turnover, and the price of running a shift short. One missing employee can cost a restaurant $3,000 to $5,000 in lost sales over three months. That's just one shocking stat from the National Restaurant Association's new 2026 Hir...

The Vitamin Shoppe’s Andy Laudato on How Retail Leaders Are Scaling Innovation Without Losing Their Culture. Scaling innovation is one of the hardest skills in retail leadership, and it’s exactly what we dig into this episode. Andy Laudato, COO of The Vitamin Shoppe and author of Fostering Innovation, returns to...

S2E7 Louisa Loran on The Leadership Capacity Gap - Why Retail Transformation Stalls in the AI Era. What if the biggest obstacle to retail transformation isn't your tech stack or your budget, but the people sitting in the corner offices? In this episode of Retail Transformers, Ricardo Belmar and Casey Golden sit ...

Greg Buzek of IHL Group on RFID, Computer Vision, Edge Computing, and the Returns Opportunity with AI. BOPIS sounds like a solved problem. It’s not. In IHL Group's 2026 Retail Transformation Study, only 18.2% of retailers have optimized BOPIS. The most profitable retailers are a staggering 555% more likely to ha...

Julie Averill, Chief Impact Officer, on Retail AI Transformation & Human-Centered Leadership. Everyone in retail is chasing AI right now, and most of them are about to learn an expensive lesson. In this episode of Retail Transformers, Ricardo Belmar and Casey Golden sit down with Julie Averill, the former Global...

A Zebra ZONE 2026 recap on pragmatic AI , on-device AI, super apps, and giving store associates their day back. In this special bonus episode of The Retail Razor Show, Ricardo Belmar and Casey Golden unpack what pragmatic AI means for retail’s frontline workers with a recap of Zebra Technologies ZONE 2026 confer...

Greg Buzek of IHL Group on the AI Hiring Gap and the Augmented Associate the Retail Industry Got Backwards. For two years, every conference stage and every headline has told you the same thing. AI is coming for retail jobs. The robots are taking over. Store headcount is doomed. The data tells a completely differ...

BONUS EPISODE S6E7 - 8 retail trends for 2026 including AI-assisted shoppers, why people are the new luxury, and the grey swans most retailers are ignoring. Casey Golden and Ricardo Belmar spent two days at The Lead Summit in New York City with the operators, founders, and analysts actually running retail right ...

S6E6 Campari America's Allison Varone on mindful drinking, Gen Z, and the new rules of beverage brand building Everyone keeps repeating that Gen Z doesn't drink. The data tells a far more interesting story, and this episode unpacks it. In this episode of The Retail Razor Show, Ricardo Belmar and Casey Golden sit...