Videos
Why Retailers Won't Tell You Their Real Problem
80 to 85% of AI projects fail inside the company that runs them. Steve Worthy, Founder of Worthy Global Retail and a former retail executive, explains what retail tech founders keep getting wrong. Steve returns to Blade to Greatness with Ricardo Belmar and Casey Golden to break down the accelerator ...
The Truth About Career Pivots (And Why You’re Scared)
80 Power of We Wednesday interviews at Retail Women in Tech. Zero linear career paths. Shannon Flanagan on why the ladder is still the only thing hiring managers reward. *Shannon Flanagan* spent 20 years running organizational design and change management inside Fortune 500 retailers and hypergrowth...
The 80/20 Rule That Tells You If You're Coaching
April Sabral's 80/20 rule tells you in one meeting whether you are coaching or still managing. Retail leadership coaching, tested on the store floor. Ricardo Belmar and Casey Golden welcome back bestselling author and leadership coach April Sabral for the manager to coach reset. Poor performance con...
280,000 People Pick Your Groceries. Robots Change That
280,000 people pick groceries in US stores today. *Hank Crawford, CEO* of *Blue Collar Robotics,* and *Paul Harker, retired Chief Commercial Officer* of *Woolworths Group,* explain how grocery store robotics finally fits a real store. Online grocery keeps growing and grocers cannot hire pickers fast...
31% of Fortune 500 CMOs Are Gone—Here's What Replaces Them
*Cole Moir (ex-TCL, Samsung, Motorola) on what replaces the CMO.* 31% of the Fortune 500 has no CMO. Cole Moir led brand marketing at TCL after 20 years at Samsung, Motorola and Ogilvy. Here's what replaced it. Ricardo Belmar and Casey Golden sit down with Cole Moir to work through the CMO role as i...
94% of Restaurants Cut ZERO Jobs to Tech (Here's Why)
94% of restaurant operators cut ZERO jobs because of technology. The *National Restaurant Association's* chief economist *Dr. Chad Moutray* explains what restaurant technology really does to restaurant staffing. This is the restaurant technology and restaurant staffing episode operators have been wa...
Your Restaurant's Profitability Hinges on Day 32
*Dr. Chad Moutray on retention, managers, and the first 90 days* A new restaurant hire costs you money until day 32. For a manager, 72. Dr. Chad Moutray, Chief Economist at the National Restaurant Association, on restaurant employee retention and the first 90 days. Part 2 of our 3-part Hiring & Staf...
Your Biggest Retail Problem Isn't Traffic. It's This
*Mark Ryski on why stores convert up to 70% of store traffic while online only converts 3% and Amazon only 10%* Physical stores convert up to 70% of store traffic. Online converts under 3%. *Mark Ryski,* CEO of *HeadCount Corporation,* explains retail's most misunderstood metric: *in-store conversio...
One Missing Employee Costs Restaurants $5,000 Every Quarter
*National Restaurant Association Chief Economist Dr. Chad Moutray on the 2026 labor market, 122% turnover, and the price of running a shift short* One missing employee can cost a restaurant $5,000 in three months. NRA Chief Economist *Dr. Chad Moutray* breaks down the real cost of understaffing and ...
From $20K Pilot to $20M Rollout: The Real Math of Scaling
Why do most retail innovation pilots die before they ever scale? Vitamin Shoppe COO *Andy Laudato* joins *Blade to Greatness* to break down how retail leaders actually scale innovation from pilot to enterprise, without falling into innovation theater. In this episode, hosts Ricardo Belmar and Casey ...