Diptendu Ray is a product and AI leader who has spent over a decade building products that solve real business problems. From writing code early in his career to leading product teams and digital transformations, he has worked across retail, eCommerce, SaaS, and health insurance. Along the way, he has managed products generating over $4 billion in revenue and helped drive more than $300 million in incremental sales at companies like Yahoo!, Humana and Staples. He currently works at Giant Tiger as Head of Product Management & AI.
His experience with AI goes back over 12 years, spanning personalization, machine learning, automation, and conversational AI. He was recognized among Signifyd’s 30 Most Influential in eCommerce in 2024 and named a Top AI Leader by Rethink Retail for 2027.
Related Episodes
The Hidden Side of AI Automation - 15 People, 15 Versions!
In this episode, Diptendu Ray from Giant Tiger explains how interviewing 15 people reveals 15 versions of a process, and how AI automation starts by finding the common ground among them. The conversat...