Krystina is a co-founder and the chief content officer at RetailClub, a new retreats business from the founders of Shoptalk. RetailClub is building retail’s first AI-native community, bringing together 500 AI champions and changemakers for their inaugural AI Deepdive Retreat, taking place Sept 14-17, 2025 in Huntington Beach, CA.
Prior to RetailClub, she was the senior vice president of content at Shoptalk and Groceryshop, the leading conferences in the retail, grocery and consumer packaged goods industries. She led the team that shaped the retail and ecommerce industry narratives across its four annual events – Shoptalk, Shoptalk Europe, Shoptalk Fall and Groceryshop – including agenda development and speaker selection.
Krystina joined Shoptalk in 2017, after spending four years as a retail reporter and content editor at CNBC.com. Prior to CNBC, Krystina was a web editor at Women's Wear Daily, the trade publication for the fashion industry.She has interviewed prominent business figures from retail and beyond, including the CEOs of Target, Sam’s Club, The Honest Company and Warby Parker, Dreamworks co-founder Jeffrey Katzenberg, and “Shark Tank” shark Kevin O’Leary.
Related Episodes
Inside RetailClub: Building the AI-First Future of Retail Community w/Krystina Gustafson
S5:E7 Unplugged and Unscripted: Retail Club's AI-First Event Revolution w/ Krystina Gustafson What happens when you blend cutting-edge innovation, authentic community, and the brightest minds in retai...
S3E9 Groceryshop Recap with Krystina Gustafson & Ben Miller | #GroceryshopLive
Did you miss Groceryshop 2023? Or were you so busy there that you missed out on the best sessions and are left wondering what were the big, raw themes from the show? No worries – we teamed up once aga...
S2E12a #ShoptalkLive – SPECIAL - Krystina Gustafson & Ben Miller
Did you miss Shoptalk 2023 this year? Or were you there and feel like you didn’t catch enough of the content and top trends? We’ve got you covered with another podcast cross-over event with This Week ...
S2E3c SPECIAL Groceryshop 2022 Part 3 – Andrew Lipsman of eMarketer & Krystina Gustafson of ShopTalk
Missed Groceryshop 2022? Not to worry, we’ve got you covered! Welcome to another SPECIAL EDITION season 2, episode 3, Part 3, Groceryshop recap! We’re bringing you 6 great interviews recorded live and...





