In this final episode of Season 1, hosts Ricardo Belmar and Casey Golden sit down with Ron Thurston, co-founder of Ossy and bestselling author of _Retail Pride._
Dive into Ron's insights on the crucial question: _How can retailers bridge the communication gap between corporate and frontline store teams?_
Learn about the three pillars of success — _empathy, curiosity, and focus_ — and discover practical advice on building _trust_ and improving collaboration in the retail industry. Don't miss this enlightening discussion on enhancing retail leadership and operations!
*Retail Razor: Blade to Greatness - S1E9*
*Released on December 4, 2024*
*Subscribe to our Substack Newsletter:* https://retailrazor.substack.com
*Guest info:*
Ron Thurston, co-founder, OSSY, author of _Retail Pride_
https://www.linkedin.com/in/rthurston/
https://www.ronthurston.com/
Find *Retail Pride* on *Amazon* - https://a.co/d/gOuNyE6
00:00 Show Intro
00:46 Ron Thurston - Communicating from Floor to Corporate
19:11 Show Close
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