**Bridging the Gap: Communication from Floor to Corporate with. Ron Thurston**
In this final episode of Season 1, hosts Ricardo Belmar and Casey Golden sit down with Ron Thurston, co-founder of Ossy and bestselling author of 'Retail Pride.' Dive into Ron's insights on the crucial question: How can retailers bridge the communication gap between corporate and frontline store teams? Learn about the three pillars of success—empathy, curiosity, and focus—and discover practical advice on building trust and improving collaboration in the retail industry. Don't miss this enlightening discussion on enhancing retail leadership and operations!
The Retail Razor: Blade to Greatness - Season 1 Ep. 9
Released on December 4, 2024
**Guest info:**
Ron Thurston, co-founder, OSSY, author of Retail Pride - https://www.linkedin.com/in/rthurston/
Learn more about OSSY - [https://www.useossy.com](https://www.useossy.com/)
Find Retail Pride on Amazon - https://a.co/d/gOuNyE6
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**Host → Ricardo Belmar**
Connect on LinkedIn - https://bit.ly/LIRBelmar
**Co-host → Casey Golden**
Connect on LinkedIn - https://bit.ly/LICasey