Retail merchandising is evolving, and Agentic AI is leading the transformation. In this episode of The Retail Razor Show, Ricardo Belmar and Casey Golden talk with Noah Herschman and Jeff Fish of [Intelo.ai](http://intelo.ai/) about how Agentic AI is reshaping buying, planning, and allocation decisions in retail merchandising.
Discover how merchandisers can balance creativity with analytics, why spreadsheets still matter, and how Agentic AI gives retail teams superpowers to make smarter, faster, and more profitable decisions in retail merchandising.
Retail Razor Show S5:E12
Released on November 28, 2025
*Guest info:*
*Noah Herschman*
Senior Strategic Industry Advisor, Intelo.ai
https://www.linkedin.com/in/noah-herschman/
intelo.ai - https://www.intelo.ai/
Noah is an ecommerce strategist who’s been shaping online retail since the 1990s. He’s held leadership roles at Amazon, eBay, and Groupon. As a Microsoft Senior Retail Industry Architect, he has worked with more than 150 global retail & CPG clients. Noah has lived in China for 15 years and fluent in Mandarin, Noah operates out of Hong Kong. He is currently a Senior Strategic Industry Advisor for Intelo.ai
*Jeffrey Fish *
Co-CEO. intelo.ai
https://www.linkedin.com/in/jeffreyfish/
intelo.ai - https://www.intelo.ai/
Jeffrey Fish Co-Founded the Chatly platform serving global retail & hospitality brands targeting the China market (exited to Salesforce in 2020). He then led Salesforce China in partnership with Alibaba Cloud. Now he's scaling up Intelo's Collaborative Intelligence Agentic Merchandising & Planning Platform.
*Chapters:*
00:00 Previews
01:39 Show Intro
04:13 Welcome Noah Herschman & Jeff Fish
04:37 Guest Backgrounds and Expertise
07:33 The Importance of Retail Merchandising
11:41 Challenges and Solutions in Modern Merchandising
16:25 The Role of Agentic AI in Retail Merchandising
23:09 Future of Agentic AI and Retail Merchandising
40:04 Practical Steps for Retailers
41:36 How to Reach Out And Contact
42:10 Show Close
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