Retail hiring needs a human element: emotional empathetic curiosity! | #hottakes #retailcareers

Retail hiring needs a human element: emotional empathetic curiosity! | #hottakes #retailcareers

Blade to Greatness Episode 4

Part of our 'back to basics' of retailing theme this season!

Hiring for field-based #retail roles requires exceptional emotional empathetic curiosity - a human element. Ron Thurston explains why culture fit and personality are more important than other skills and competencies when hiring. Relying on an #AI to filter your choices isn't enough when trying to hire someone who literally needs to speak to strangers ALL DAY LONG!

from The Retail Razor Show #podcast
S3E7 What is the Future of Video Commerce?
Released on August 30, 2023

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