Welcome to Season 1, Episode 2, the second-ever episode of The Retail Razor Show!
In episode 2 we continue our deep dive into the future of #retail #frontline workers, with Ron Thurston, author of Retail Pride, The Guide to Celebrating Your Accidental Career. Ron joins our Retail Avengers team on #Clubhouse to talk about the impact of #AI and #automation on store teams and how retailers can, and should, equip their frontline staff with technology. Plus, Ron gives us a preview of his latest project, kicking off in 2022 – Retail In America!
I’m your host, Ricardo Belmar, a RETHINK Retail Top 100 Retail Influencer, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and lead partner marketing advisor for retail & consumer goods at #Microsoft.
And I’m your co-host, Casey Golden, CEO of #Luxlock and slayer of retail frankenstacks! And if you want to guess how many frankenstacks I've slain since episode 1, tweet your guess to @RetailRazor and we'll give a shout-out to the closest guess next episode!
Together, we’re your guides on the retail transformation journey. Whether you're thinking digital and online, mobile, #omnichannel, or brick & mortar stores, there'll be something for you!
For more information about Ron, and how you can Take Pride Today in your retail career, visit Ron’s website: https://www.retailpride.com
Be sure and hit that subscribe button so you don't miss episode 3 where we shine a spotlight on #RetailROI - the industry's best charity organization that shows how retail gives back to help vulnerable children around the world!
00:00:00 Retail Avengers & the Future of Frontline Staff, Part 2
00:03:54 Clubhouse Session
00:07:15 Recap of Part 1
00:10:16 Mobile Devices for Store Associates
00:25:33 AI Impact on Frontline Workers
00:38:38 How Do We Use Digital to Solve Analog Problems
00:43:37 Is Tech Disrupting Human to Human Connection?
00:53:19 How Does Adoption Factor Into Successful Tech Deployment?
00:57:06 Ron Thurston Interview
01:02:02 Retail In America Project
01:09:56 Thank you and Show Closing
#retail #retailtech #frontlineworkers #RetailRazor #podcast #metaverse #crypto #NFT #web3 #retailtechnology #retailstrategy #digitaltransformation #retailtrends #retailstrategy #retailcareers #supplychain #customerexperience #CX #innovation #retailtransformation #CPG #DTC #consumergoods #lowcode #nocode #AI #ML #BNPL #socialcommerce #livestreaming #retailmedia #retailpride #retailnews #omnichannel #retailing #podcasts
The Retail Razor Show
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Host → Ricardo Belmar,
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Connect on LinkedIn - https://bit.ly/LIRBelmar
Read my comments on RetailWire - https://bit.ly/RWRBelmar
Co-host → Casey Golden,
Follow on Twitter - https://bit.ly/twCasey
Connect on LinkedIn - https://bit.ly/LICasey
Read my comments on RetailWire - https://bit.ly/RWCasey