Released April 7, 2023
Did you miss Shoptalk 2023 this year? Or were you there and feel like you didn’t catch enough of the content and top trends? We’ve got you covered with another podcast cross-over event with This Week in Innovation and special guest host Jeff Roster! Kicking off this multi-part series, Jeff and regular host Ricardo Belmar sit down with Shoptalk’s content team of Krystina Gustafson and Ben Miller live and in-person on the final day of the event. Together they review the top 4 trends and what they mean for retailers, brands, and the retail tech community. The team goes deep to break down the hype vs reality of #GenerativeAI and discuss how retailers are changing and evolving their relationships with consumers, employees, and suppliers. Plus, hear about the latest trends in shopper engagement!
This episode’s guests:
Krystina Gustafson, SVP Content, Shoptalk and #Groceryshop
Ben Miller, Director of original content, Shoptalk and #Groceryshop
This discussion was recorded live & in-person during ShopTalk 2023 in the ShopTalk Podcast Lounge.
00:00 Show Intro
02:59 The Shoptalk Review
11:48 Seamless Stores & the "Death of Omnichannel"
14:57 "Follow the Money" ... but, Omnichannel?
16:53 Supporting Store Teams
26:57 All about the Data & Data Insights
29:29 What About Generative AI?
34:57 Retail Media Networks
47:09 The Evolution of Shop Talk
51:20 Show Recap
54:00 Show Close
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The Retail Razor Show
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Host → Ricardo Belmar,
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Co-host → Casey Golden,
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