Released July 26, 2023
We are once again focusing on people. Those frontline workers in retail stores and the process of hiring and retaining the best candidates. A process that is, under the umbrella of a lingering industry labor shortage, completely broken.
So to that end, we are answering an extremely important question. How do we change how we hire, connect, match retail brands to retail workers, respectfully, transparently, and humanly? And can technology help?
We are joined by our latest Retail Transformer - Ron Thurston - to answer these questions & more! Ron shares his incredible retail career journey through incredible brands like Intermix, Saint Laurent, Apple, Bonobos and others and how this led to writing his book, Retail Pride, the Guide to Celebrating Your Accidental Career, followed by his Retail in America tour and podcast. Now Ron has co-founded Ossy to disrupt the retail hiring process. We learn how in our discussion.
Plus, we bring you the second topic in our new leadership segment on the show – ‘Blade to Greatness’! Jeffrey McNulty, Founder and CEO of New Retail Ethos Consultancy, author of The Ultimate Retail Manual, and creator of The Ultimate Retail Course: Become a Retail RockStar returns to the show to discuss an incredibly important skill retail leaders need – supporting employee autonomy!
We've moved up to number 17 on the Feedspot Top 60 Best Retail podcasts list – if you enjoy our show, please consider giving us a 5-star review in Apple Podcasts & help keep moving our way up the Top 20! https://blog.feedspot.com/retail_podcasts/
Wow! Join us in celebrating our top of the charts achievements on the Goodpods podcast player!
No. 1 in the Top Indie Management Podcasts chart
No. 2 in the Top Management Podcasts chart
No. 4 in the Top Marketing Podcasts charts
Thank you Goodpods listeners! Keep it coming and post your comments!
00:00 Show Intro
02:54 Blade to Greatness - Jeffrey McNulty - Employee Autonomy
12:17 Retail Transformer - Ron Thurston
16:50 Rising through the ranks
22:59 Commitment to People - Creating Retail Pride
35:26 What Ossy Will Solve For
44:33 Why hasn't recruiting been solved in retail?
48:02 How Ossy works for retailers
56:43 Why aren't more retail executives doing this?
01:02:22 Show Close
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The Retail Razor Show
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Host → Ricardo Belmar,
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Connect on LinkedIn - https://bit.ly/LIRBelmar
Co-host → Casey Golden,
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Connect on LinkedIn - https://bit.ly/LICasey



