Brands and retailers can’t keep up with how fast shoppers move or how overwhelmed they are. Stan reveal why consumer sentiment is slipping through the cracks and how AI is helping leaders rethink everything they thought they knew.
If you want to understand why consumer sentiment matters more than ever and why broken consumer surveys keep failing brands and retailers, this clip will open your eyes. Dive into the future of consumer understanding and see why the old playbook no longer works.
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from *The Retail Razor Show* #podcast
*S5:E13 Shoppers Say One Thing, Buy Another | Here's What AI Shows*
*Released on December 15, 2025*
*Chapters*
00:00 Introduction: Questioning Customer Understanding
00:16 Historical Perspective on Consumer Understanding
01:00 Modern Challenges in Consumer Research
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