Gareth Johns

Gareth Johns

Chief Data Officer - TruRating

Gareth Johns is an internationally experienced product and data development leader with 20+ years of expertise in using big data and technology to drive business growth for major retailers. He played a key role in scaling dunnhumby, a global leader in customer data science, from a 30-person startup to an international powerhouse in marketing analytics and customer insights for Tier 1 retailers. After leading strategic initiatives across the US and Europe, he went on to Starcount before joining the TruRating team. Gareth is passionate about transforming the way retailers collect and use customer feedback. At TruRating, he’s helping businesses access real-time, transaction-tied consumer data at an unprecedented scale; revolutionizing how retailers measure and improve business performance.


Related Episodes
Is Retail Loyalty Dead? Winning Today’s Savvy Shoppers with Gareth Johns
The Retail Razor: Data BladesNovember 25, 2025x
2
00:27:45

Is Retail Loyalty Dead? Winning Today’s Savvy Shoppers with Gareth Johns

Retail loyalty is no longer about points and discounts. It’s about experience, personalization, and values. In this episode of The Retail Razor: Data Blades, hosts Ricardo Belmar and Casey Golden welc...

Boost Retail Conversion: Gareth Johns on Data-Driven Strategies That Drive Sales
The Retail Razor: Data BladesNovember 01, 2025x
1
00:22:25

Boost Retail Conversion: Gareth Johns on Data-Driven Strategies That Drive Sales

Season Two of The Retail Razor: Data Blades opens with a sharp focus on the retail metric that makes or breaks growth: conversion rates. Hosts Ricardo Belmar and Casey Golden sit down with Gareth John...