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Season 2
94% of Restaurants Cut Zero Jobs to Restaurant Technology
NRA Chief Economist Dr. Chad Moutray on what restaurant technology really does to staffing. Everyone assumes restaurant automation means fewer jobs. The National Restaurant Association’s data says 94%...
The 32-Day Pay Off: Restaurant Employee Retention
NRA Chief Economist Dr. Chad Moutray on restaurant employee retention, managers, and the first 90 days. In Part 2 of our Hiring & Staffing series, Dr. Chad Moutray, Chief Economist at the National Res...
Restaurant Labor Market 2026 - The $5,000 Cost of Understaffing
NRA Chief Economist Dr. Chad Moutray on the 2026 restaurant labor market, 122% turnover, and the price of running a shift short. One missing employee can cost a restaurant $3,000 to $5,000 in lost sal...
Connected Supply Chain - Why Retail's Profit Winners Are 555% Better at BOPIS
Greg Buzek of IHL Group on RFID, Computer Vision, Edge Computing, and the Returns Opportunity with AI. BOPIS sounds like a solved problem. It’s not. In IHL Group's 2026 Retail Transformation Study, on...