retail strategy

Is the CMO role going away? 31% of the Fortune 500 already operates without one.

Is the CMO role going away? 31% of the Fortune 500 already operates without one.

Cole Moir spent 20 years building consumer tech brands at Ogilvy, Samsung, Motorola, and TCL. He came on Retail Transformers to explain what...

In-Store Conversion Is Retail's Most Misunderstood Metric

In-Store Conversion Is Retail's Most Misunderstood Metric

In-store conversion is misunderstood because most retailers never measure the shoppers who don't buy. Physical stores convert 20% to 70% of ...

The Leadership Capacity Gap - Why Retail Transformation Keeps Stalling in the AI Era

The Leadership Capacity Gap - Why Retail Transformation Keeps Stalling in the AI Era

I've been analyzing retail technology and leadership for years, and I keep landing on the same pattern. The companies that stall rarely stal...

AI Should Serve People - Not Replace Them

AI Should Serve People - Not Replace Them

What five conversations across the Retail Razor Podcast Network reveal about AI in retail and how AI should serve people - not replace them.